Agent Insight
Agent Insight
Continuing Education Classes
CE classes provide a great source of information and are designed to give practical knowledge that can be used to help shape your customer’s collision repair expectations. With all the modern vehicle technology, including ADAS, agents need to stay in the know on repair and safety advancements. When insurance agents participate in continuing education courses, it also makes a difference for their relationship with the consumer. With more knowledge regarding necessary repairs, agents are able to confidently refer their customers to a body shop. These continuing education classes are a great way for agents to interact with our staff and other agents, all while learning more about the important elements of the repair process and earning CE credits.
John has been teaching Continuing Education for some time now (we don’t want to add up the years đŸ˜³). Our goal with CE for Insurance agents is to provide a greater understanding of the collision industry, that includes the claims process right through to the repair. Our goal is to make sure the agent leaves our classes learning something new and maybe get a little body filler dust on them.
Impact of Airbags on Insurance
The primary course objective is to provide the agents an understanding of the role of the airbag safety system in protecting insured’s during a crash. Since their inception, airbags have generated publicity for their power and force during deployment leading to more government regulation.
Auto Glass Technology and its Impact on Claims
The objective is to give the agent and/or adjuster a more complete understanding of the impact on Advanced Driver Assist Systems (ADAS) in auto glass replacement claim process.
Combating Auto Theft & Fraud
This course covers the insurance issues involved in automobile theft and the related crimes of fraud. Material will include information about what the crime of auto theft is, its impact on the insurance industry both financially and legally.
Insuring Value Added Automotive Components
The primary course objective is to provide the agents an overview on the proliferation of value-added automotive components and their impact on insurance policies, premiums and claims.
Maintaining Proper Ethical Protocol
Maintaining Proper Ethical Protocol examines the many influences that shape both our perspective and decision making. We discuss the fraud triangle and offer many examples that can produce unethical results.
Glass Referrals
Car Center has teamed up with a family-owned Auto Glass company to help us better serve our customers with all auto repair needs. This includes Auto Glass, Mechanical, Calibrations and, of course, Collision Repair.
Submit A Glass Referral